Bringing world-class people, processes, and technology together to create an exceptional BPO experience for every client.
Both Gary and Afraz, friends since their undergraduate time at Cornell University, knew what it meant to work in international teams. They had seen what worked, but far too often, what went wrong when trying to build global fulfillment teams. Leveraging those experiences, and their geographic positioning, Gary and Afraz started Cordatus.
Since then, the two have been on a singular mission to redefine what people can expect from an offshore professional services team.
Cordatus Resource Group was founded in 2018 by Gary Rosenberger and Afraz Zafar with one mission
Director, Operations
Ever since his days in automation, Gary has been driven by process efficiency. He took this passion to the business world; overhauling companies by streamlining operations, reducing cost, and increasing efficiency.
His analytical approach and technical expertise guide our business infrastructure and process design for all new outsourcing engagements.
Director, Finance
Afraz began his career by acquiring and overhauling a distressed brokerage house, later moving on to help found a financial advisory firm. From there, he joined as a partner in an outsourced financial services firm, building high-performing teams around the world.
His technical and leadership skills continue to help us build and refine our offshore team.
Top Industry Professionals
Cutting Edge Business Technology
Detailed Process Management
Here at Cordatus, we are much more than a typical Business Process Outsourcing (BPO) company. Our founders are committed to bringing world-class people, processes, and technology together to create a world class BPO experience for every client.
It doesn’t happen by accident. We work everyday to meet and exceed the standards we set for ourselves, and when we do, we raise our standards higher. We practice a process of continuous improvement internally and with each client engagement. It is our belief that there is always room to improve. You just have to be willing to put in the work.
Shifting workflows to a remote team requires a thoughtful approach. At Cordatus, it’s our top priority. When we take on any new client process, our business process consultants work to ensure a seamless transition.
Working remotely doesn’t need to mean working on different hours. With 24/7 operations at Cordatus, our clients have the option to work with fulfillment teams in their own time zone. Our teams can be reached anytime by email, phone, text, chat, or video.
To provide detailed timesheets and performance metrics, every Cordatus staffer tracks their time down to the minute using some of the best technology for remote team management. With Cordatus, clients never have to guess how their offshore team is spending their time.
As an ISO 9001 certified company, we follow meticulous protocols for process management, both internally and with every client. That means we document what we do, and do what we document. Our clients can rest assured that their offshore team is processing their work exactly as they specify.
Every client deserves efficient and accurate fulfillment services. At Cordatus we deliver great performance by enabling our teams with the best productivity solutions on the market. These tools help us to manage staff allocations, maximize productivity, meet deadlines, and provide real-time status updates on client deliverables.
Our clients’ satisfaction is the most important objective we have here at Cordatus – not just a talking point. Our teams regularly go above and beyond to help our clients, and our management team wouldn’t have it any other way.
Our consultants are ready to explain our process and how we can help you meet your company’s growth objectives.
We are a different kind of BPO. Building a truly world-class team with a globally sourced approach has never been easier, thanks to Cordatus.
Interested in learning more about how our solutions can benefit your business?
Send us a message, and let’s schedule a consultation.
